Privacy Policy

We’re giving it to you straight: 1Q will not share your personal information with anyone, EVER!* 

*unless legally required to do so

 

1Q (“the Company”, “us”, “we”, or “our”), operates the website www.1q.com. We may change or add to this privacy notice, so we encourage you to come back and read it periodically.  1Q is the data controller of personal information that resides in 5555 Glenridge Connector Suite 200 Atlanta, GA 30342.

 

This privacy notice governs the website and informs you of our policies regarding the collection, use, and disclosure of personal data when you use our Service and the choices you have associated with that data.  Your privacy is very important to us.

 

We use your data to provide and improve our site. By using the site, you agree to the collection and use of information in accordance with this policy. Unless otherwise defined in this Privacy Policy, terms used in this Privacy Policy have the same meanings as in our Terms and Conditions, accessible from www.1q.com/terms.

 

DATA WE COLLECT

 

While using our site, we ask you to provide us with certain personal data that can be used to contact or identify you ("Personal Data" or “Personal Information”). Personal Data includes, but is not limited to:

• Email address
• First name and last name
• Phone number
• Address, State, Province, ZIP/Postal code, City
• Survey responses

 

With your consent only, we also collect sensitive information such as gender, marital status, number of children, race, education level, government issued identification (such as driver’s license), employment status, industry, job function, job level, household income, political affiliation, religion, home ownership status, and voter registration.

 

Refer a Friend

If you are a company signed up for 1Q and have a friend in mind who would benefit from our service, invite ‘em over! We will ask for your friend’s basic contact information, and formally invite him/her to 1Q via email ourselves.

Your friend’s contact information will be stored for the purpose of this initial communication, and to help us track which Company has initiated the referral and the success of the referral. We will not continue sending communication to your friend unless we receive confirmation from him/her. We respect your friend as much as we respect you.

 

Information Collected Automatically
Like many websites, we and our service providers, use cookies, web beacons and other technologies to receive and store certain types of information when you interact with us through your computer or mobile device.  Using these technologies helps us recognize you, customize your experience and make relevant marketing messages.  Here are some of the types of information we collect:

• We use a cookie to store your session ID and to synchronize your responses to one questionnaire with other relevant questionnaires. A cookie is an alphanumeric identifier that we transfer to your computer's hard drive through your web browser, which allows our system to recognize your browser and to provide you certain browsing convenience. You can configure your browser to reject cookies, but if you do so, you might not be able to experience all the interactive features of our web site. We also use cookies for analytics purposes; please see below in information sharing.
• In addition, like many other web sites, we automatically log certain technical information about your visit, like IP (internet protocol) addresses, Browser type, ISP (internet service provider), referring and exit pages for internal purposes. We compile and analyze this information statistically and diagnostically to administer the website, analyze usage trends, and keep up the website's technical performances. This information may also help us understand our user base demographically, but we do not use this information to identify individual users.

 

USE OF YOUR INFORMATION - GROUNDS FOR USING YOUR PERSONAL DATA

The information that we collect and store relating to you is primarily used to enable us to provide our services to you. In addition, 1Q is relying on the following lawful grounds to collect and process any personal data you may have provided:

 

• Legitimate Business Interests: To provide you with information requested from us relating to our products or services and to provide information on other products which we feel may be of interest to you if you have consented to receive such information, which are legitimate business interests. To notify you about any changes to our Website, such as improvements or service/product changes, that may affect our service. If you are an existing customer, we may contact you with information about goods and services similar to those which were the subject of a previous sale to you.
• User Consent: We may use your data, or permit selected third parties to use your data, so that you can be provided with information about unrelated goods and services which we consider may be of interest to you, which will be conducted and paid via 1Q. If you provide your contact info via an open ended question through 1Q, or follow a third party link and provide your info via the link, third parties may be able to contact you only by those means you provided. We or they may contact you about offers by any of the methods that you.

 

Please note that such third parties’ privacy policy governs the collection and use of your Identifying Information. We are not responsible for the privacy policies and practices of such third parties and, therefore, you should review the privacy policies and practices of such third parties prior to agreeing to receive such information from them. If you later decide that you no longer want to receive communication from a third party, you will need to contact that third party directly.

 

If you do not want us to use your data for ourselves or third-parties, you will have the opportunity to withhold your consent to this when you provide your details to us on the form on which we collect your data.

 

• Please be advised that we do not reveal information about identifiable individuals to our clients, but we may, on occasion, provide them with aggregate statistical information about our visitors such as your area of residence or age group.

 

HOW WE USE YOUR INFORMATION

We may use information that we collect about you to:

• Build the 1Q Member database: We use the personal information that we receive to determine what campaigns you should receive. This matching takes place in an anonymized state and our clients do not receive your personal information directly.
• Conducting Surveys: We use other information you enter such as survey responses to compile statistics. Your personally identifiable information is not shared with customers and your survey responses to customers are anonymous.
• Process your payment: We use your personal information to process the payments you have earned.
• Verify your identity. We use your driver’s license or other governmentally issued identification information to verify your identity and protect against fraud.
• Sending Text Messages: We use your personal information to send you text messages with the survey questions.  You consented to receive these messages during the sign-up process.
• Understand and improve our products. We will perform research and analysis about your use of, or interest in, our products, services, or content, or products, services or content offered by others. We do this to help make our products better and to develop new products.
• Communicate with you.
  • Responding to your requests. We will also use your information to respond to your questions or comments.
  • We may contact you to inform you about changes in our services, our service offering and other important service related notices such as changes to the privacy policy or about security or fraud notices.
  • Out of respect for your privacy, we present the option to not receive such communications. You will find details about how to opt-out the first time you are contacted. Please read the details carefully as you are responsible for this option.
• We also may use your information to manage our business or perform functions as otherwise described to you at the time of collection.

 

Sharing and Disclosure

We do not rent or sell your personal information with any other entity.  We will not share your personal information except in the following ways:

• With third party service providers, agents, or contractors.  We use other companies, agents or contractors ("Service Providers") to perform services on our behalf or to assist us with providing services to you. For example, we may engage Service Providers to process credit card transactions or other payment methods.  Or, we may engage Service Providers to provide services such as infrastructure and IT services, to provide customer service, to collect debts, and to analyze and enhance data (including data about users' interactions with our service). These Service Providers may have access to your personal or other information in order to provide these functions. In addition, some of the information we request may be collected by third party providers on our behalf. We do not authorize them to use or disclose your personal information except in connection with providing their services.

Analytics: Specifically for analytics providers, we use Google Analytics. Google Analytics which is a web analytics service offered by Google that tracks and reports website traffic. Google uses the data collected to track and monitor the use of our Service. This data is shared with other Google services. Google may use the collected data to contextualize and personalize the ads of its own advertising network.

 

You can opt-out of having made your activity on the Service available to Google Analytics by installing the Google Analytics opt-out browser add-on. The add-on prevents the Google Analytics JavaScript (ga.js, analytics.js, and dc.js) from sharing information with Google Analytics about visits activity. For more information on the privacy practices of Google, please visit the Google Privacy & Terms web page: http://www.google.com/intl/en/policies/privacy/  Google also recommends installing the Google Analytics Opt-out Browser Add-on - https://tools.google.com/dlpage/gaoptout - for your web browser. Google Analytics Opt-out Browser Add-on provides visitors with the ability to prevent their data from being collected and used by Google Analytics.

 

• To comply with legal process or to protect 1Q.  If we believe that disclosure is reasonably necessary to comply with a law, regulation, legal or governmental request; to enforce applicable terms of use, including investigation of potential violations thereof; to protect the safety, rights, or property of the public, any person, or Red Clover Advisors as required by law; or to detect, prevent, or otherwise address, security or technical issues or illegal or suspected illegal activities (including fraud).
• Business Transfers. We may engage in a merger, acquisition, bankruptcy, dissolution, reorganization, or similar transaction or proceeding that involves the transfer of the information described in this Policy.  In such transitions, customer information is typically one of the business assets that is transferred or acquired by a third party. In the unlikely event that we or substantially all of our assets are acquired or enter a court proceeding, you acknowledge that such transfers may occur and that your personal information can continue to be used as set forth in this privacy policy.

 

Links to Other Sites

We may have links on our site, or companies may provide links in their questions, to other sites that we do not operate.  If you click on a third party link, you will be taken directly to that site which is governed by its own privacy notice.  We strongly encourage you to read that privacy notice.  We do not control that site and assume no responsibility for the content, policies or its practices.

 

Retention

1Q will retain your Personal Data only for as long as is necessary for the purposes set out in this Privacy Notice. We will retain and use your Personal Data to the extent necessary to comply with our legal obligations (for example, if we are required to retain your data to comply with applicable laws), resolve disputes, and enforce our legal agreements and policies.

 

1Q will also retain Usage Data for internal analysis purposes. Usage Data is generally retained for a shorter period of time, except when this data is used to strengthen the security or to improve the functionality of our Service, or we are legally obligated to retain this data for longer time periods.

 

Choices and Individual Controls:

We aim to take reasonable steps so you can correct, amend, delete or limit the use of your Personal Data.

 

We outline your choices below:

• E-mail. As described above, if you do not wish to receive e-mails from us, you may opt out at any time.
• Your browser’s help function should contain instructions on how to set your computer to accept all cookies, to notify you when a cookie is issued, or to not receive cookies at any time.
• Stop Text Messages: At any point, you have the ability to reply "STOP" to 86312 (or any other phone number we text you from in the future), and we will de-activate your account and NEVER send another text to your phone.
  Please note though, if you then decide you'd like to start receiving text messages again, we will not be able to.
• Deactivating your account: If you choose to deactivate your account, you will not receive Askverts. We save your information, just in case you want to come back to 1Q at some point. If you choose to reactivate your account, it will be there when you come back and you will be eligible to receive questions.  You may deactivate your account for any number of temporary reasons. This option gives you the flexibility to leave and come back whenever you want. If you deactivate your account:
  • You will not receive Askverts from us.
  • We will not post to your Facebook account.
  • Some information, like if you allowed us to post to your Facebook timeline when you were active, may still be visible to others.
  • We save the information in your account (e.g. your demographics), just in case you want to come back to 1Q at some point.
  • If you choose to reactivate your account, the information on your profile will be there when you come back.
• Deleting your account: In the event that you wish to permanently delete your account, you must send us a request in writing. Once we receive your request, we will permanently disable your account, and you will not be able gain access to your account again. We will remove your personally identifiable information from our system within 30 days. Some material may remain in our servers for technical reasons, but this material is disassociated from any personal identifiers and completely inaccessible.

You can deactivate or delete your 1Q member account at any time, just send us an email at privacy@1q.com and tell us what you want us to do. Here’s the scoop on the difference:

If you permanently delete your account:

• You will not be able to regain access to your account.
• It may take up to 30 days to delete your account.
• While we are deleting this information, it is inaccessible to other people using 1Q to send Askverts to members.
• Copies of some material (i.e. responses to Askverts) may remain in our database for so customers do not lose their answers. However, it can not and will be not tied to your user.
• Copies of phone number will be retained for fraud detection purposes. However, your phone number will be secured using a 1-way hashing algorithm, and will not be stored cleartext, nor will it be tied to any other data
• When you delete your account, this material is disassociated from any personal identifiers.
• We store backups of our database in case anything were to happen. Therefore, we also store, in a completely separate database, your delete request. This allows us to retro-actively delete your account if we were ever to restore to an older version of the database

EU resident rights under certain circumstances.   To initiate any of these actions please contact us at privacy@1q.com.

• To access and receive a copy of the Personal Data we hold about you.
• To rectify any Personal Data held about you that is inaccurate
• To request the deletion of Personal Data held about you
• You have the right to data portability for the information you have provided to us. You can request to obtain a copy of this information in a commonly used electronic format so that you can manage and move it.  We will need to verify your identity before being able to respond to such requests.
• Please note that in some cases, we may not be able to remove your personal information, in which case we will let you know if we are unable to do so and why.

• Right to Lodge a Complaint. For European Union residents, if you feel that our processing of your personal data infringes on data protection laws, you have a legal right to lodge a complaint with a supervisory authority responsible for data protection.  You may do so in the EU member state where you habitually reside, your place of work or the location of the alleged infringement.  If you are located outside of the European Union, you may have rights under privacy laws in the jurisdiction where you live.

Notice To California Residents

 

This section only applies to individuals who are residents of California under the California Consumer Privacy Act of 2018 (“CCPA”), where the resident is acting in their own capacity and not acting on behalf of a company or organization in the context of business activities or services. We collect the following categories of information, as defined by the CCPA:

Categories of Information	·      Identifiers, such as first and last name, e-mail address, mailing address, survey responses, and martial information. ·      Electronic Data, such as geolocation, IP address, and analytics data ·      Education and employment information, such as education level, profession, income, and employment status. ·      Protected Characteristics, such as race and gender.
Purposes for Collection of Personal Information	We collect Personal Information for the operation of our services, conducting surveys, understanding and improving our products, to communicate, and to build our member database.
Sources of Personal Information	We collect Personal Information directly from the individual, through cookies and other tracking technologies, and from service providers acting on our behalf.
Types of Third Parties with Whom We Share Personal Information	We share Personal Information with our service providers, and business partners as you direct us to.
Categories of Information	Commercial Information, such as payment history Financial Information such as PayPal account or credit card information Electronic Data, such as geolocation, IP address, and analytics data
Purposes for Collection of Personal Information	We collect financial information for the operation of our services, conducting surveys, processing payment to you, and to understand and improve our products.
Sources of Personal Information	We collect financial information directly from the individual, and from service providers acting on our behalf.
Types of Third Parties with Whom We Share Personal Information	We share financial information with our service providers.

 

 

 

California Residents Rights

Under California Laws, California residents have the following rights (“Rights”) listed below. Your Right to Access and Right to Deletion are not absolute and are subject to certain exceptions. For instance, we cannot disclose specific pieces of Personal Information if the disclosure would create a substantial, articulable, and unreasonable risk to the security of the Personal Information, your account with us or the security of the business’s systems of networks.

• Disclosure & Access Rights: California consumers have the right to request in writing from a business, (i) a list of the categories of Personal Information, such as name, address, e–mail address, and the type of services provided to the customer, that a business has disclosed to third parties (including Independent Affiliates that are separate legal entities) during the immediately preceding calendar year for the third parties' direct marketing purposes, and (ii) the names and addresses of all such third parties. In addition, California residents have the right to request that we disclose to them (i) the categories of personal information we have collected about them, (ii) the categories of sources from which personal information is collected, (iii) the business or commercial purpose for the information collection, (iv) the categories of third parties with whom we have shared personal information, and (v) the specific pieces of personal information we hold about an individual.
• Deletion Rights: California consumers have the right to have their Personal Information deleted, unless the Personal Information is necessary for us or our service provider to:
• complete a transaction for which the Personal Information was collected, provide a good or service requested by the consumer or otherwise perform a contract between the business and the consumer;
• detect security incidents;
• protect against malicious, deceptive, fraudulent or illegal activity (or prosecute those responsible);
• debug to identify and repair functionality errors;
• exercise or ensure the right of another to exercise free speech or another legal right;
• comply with the California Electronic Communications Privacy Act, which compels the production of or access to electronic communication information or electronic device information with a search warrant;
• engage in research in the public interest (if the consumer has provided informed consent);
• to enable solely internal uses aligned with the consumer's expectations given their relationship with the business;
• comply with a legal obligation;
• otherwise use the information internally in a lawful manner compatible with the context in which the consumer provided it.
  • Do Not Sell: Californian consumers have the right to opt-out of having their Personal Information sold. Californian consumers acting on behalf of a company or organization in the context of business activities will also have the right to opt-out. We do not sell Personal Information, and have not sold personal information in the previous twelve months.

 

 

Californians can exercise their privacy rights by contacting us at privacy@1q.com.

Response Time.  When a request is made, we may verify your identity to protect your privacy and security. We will respond to written rights requests within 45 days following receipt at the e–mail address stated above. If we receive your request at a different e–mail or mailing address, we may be delayed in responding. Please note that we are only required to respond to each customer twice per calendar year.

If you permanently delete your account:

• You will not be able to regain access to your account.
• It may take up to 30 days to delete your account.
• While we are deleting this information, it is inaccessible to other people using 1Q to send Askverts to members.
• Copies of some material (i.e. responses to Askverts) may remain in our database for so customers do not lose their answers. However, it can not and will be not tied to your user.
• Copies of phone number will be retained for fraud detection purposes. However, your phone number will be secured using a 1-way hashing algorithm, and will not be stored cleartext, nor will it be tied to any other data
• When you delete your account, this material is disassociated from any personal identifiers.
• We store backups of our database in case anything were to happen. Therefore, we also store, in a completely separate database, your delete request. This allows us to retro-actively delete your account if we were ever to restore to an older version of the database

Security

We believe we use reasonable administrative, logical, physical and managerial measures to safeguard your personal information against loss, theft and unauthorized access, use and modification. Unfortunately, no measures can be guaranteed to provide 100% security. Accordingly, we cannot guarantee the security of your information.

Our policy on children’s information

Our site is not directed to children under 18 without express consent from parents. If you learn that your minor child has provided us with personal information without your consent, please contact us at privacy@1q.com.

Changes to the Policy

We may change this policy from time to time, and if we do we’ll post any changes on this page. If you continue to visit our site after those changes are in effect, you agree to the revised policy. If the changes are significant, we may provide more prominent notice or get your consent on the new policy.

Contacting Us

If you have any questions or comments about this policy, please contact us at privacy@1q.com.