demographics on a computer screen

Introduction Behind every successful marketing strategy is an exhaustively researched plan based on detailed customer demographic data. New digital platforms have created an almost incalculable number of new ways to monitor and capture customer data for use in marketing efforts. The proliferation of tools for gathering, measuring, and analyzing demographic information underscores that customer data…

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phone with different customer engagement icons surrounding

You are probably familiar with the old saying, “the customer is always right.” Well, it’s commonly known for a reason- because it is true. Customers are the lifeblood of any good business. It is one thing to get a customer, but it is an entirely different thing to impress that customer, continuously engage with that…

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