Location-Based Marketing 101: Definition, Advantages, & More

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Location-Based Marketing 101: Definition, Advantages, & More As the world becomes increasingly digital, taking advantage of marketing technology is key. Location data helps marketing teams to geo-target customers with great specificity. This is a method known as location-based marketing. Location-based marketing is a 21st-century cornerstone of the marketing industry. Using a variety of methods and…

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Brand Reputation: Why Brand Reputation is Important

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New and old brands alike have various challenges to overcome while researching and venturing to influence their brand reputation. Why do some brands seem to garner consistently positive attention and organically-driven praise from consumers? What does this have to do with brand reputation? In this article, we’ll answer those questions by reviewing what brand reputation…

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What is Real Time Customer Feedback?

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Introduction  For decades, the process of gathering consumer feedback or conducting market research has been long, slow and laborious, often taking months to complete. Research and insights were often gleaned through expensive focus groups and in-person surveys. Before digital marketing, and even when new media channels were still nascent, these outdated methods might have been…

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Customer Demographics 101 & The Importance of Demographics in Business

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Introduction Behind every successful marketing strategy is an exhaustively researched plan based on detailed customer demographic data. New digital platforms have created an almost incalculable number of new ways to monitor and capture customer data for use in marketing efforts. The proliferation of tools for gathering, measuring, and analyzing demographic information underscores that customer data…

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Increasing Customer Engagement During Covid-19 Times

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You are probably familiar with the old saying, “the customer is always right.” Well, it’s commonly known for a reason- because it is true. Customers are the lifeblood of any good business. It is one thing to get a customer, but it is an entirely different thing to impress that customer, continuously engage with that…

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